Shipping & Returns

SHIPPING

All the orders are shipped within 48 hours of the order placement. The regular delivery time is 5-7 days depending upon the place of delivery
the progress of orders are shared in a timely manners with the customer. At time of dispatch the customer will receive SMS and mail having tracking ID, Courier company details and ETA
On case of delay in dispatch it will be informed prior through Telephonic or via mail from our team

RETURNS & EXCHANGES

We hope that you will love every purchase with us. But if ever a product has any manufacturing defect or has any variation from product selected in order you can return it in its original condition by informing to us within 24 hours of receiving the product. In case of any issues related to manufacturing defect after using the product, customer has to approach us within 7 days from the receipt of delivery. In case the desired product is unavailable with us then we’ll issue a cash voucher of the paid amount which can be used for future purchases. However, exchange/return request will not be considered more than once against one particular order
You can return the product(s) to the following address:

ZENITH DENTAL SUPPLIES PRIVATE LIMITED
#114/C4E JANAKPURI
NEW DELHI-110058
INDIA

Kindly check the following points before return/Exchange

  • PRODUCT SHOULD NOT HAVE ANY PHYSICAL DAMAGE TO THE BOX OR TO THE PRODUCT
  • THE PRODUCT SHOULD BE IN ORIGINAL PACKING AND SHOULD CONTAIN ALL ACCESSORIES (MANUALS, CABLES, AND ALL OTHER ITEMS WHICH ARE SHIPPED WITH THE PRODUCT)
  • PRODUCT SHOULD HAVE VALID, READABLE UNTAMPERED SERAIL NO.(s)

CANCELLATIONS

Any cancellation received after 6 hours of placing the order
Once the order has been shipped it will only be eligible or replacement/exchange in case of any defects found with the product